Understanding book grading

What is a "Hurt" book, anyway?

Hurt books aren't typical used books. The vast majority have never been in a reader's hands. They're publisher overstock, returns from bookstores, out-of-print titles, and books with minor cosmetic damage from shipping and warehouse handling.

Some look brand new. Some have been bumped on a corner or scuffed in transit. A small number have more visible damage. Either way, we'd rather get a good book into a reader's hands at a fair price than send it straight to recycling.

From shelf-ready to honestly-rough

New

Exactly what it sounds like. A brand-new, unused, unread copy in perfect condition. Any original shrink wrap is intact. All supplementary materials (CDs, codes, inserts) are included and access codes are valid.

What you'll receive
  • No marks, scuffs, dents, or wear
  • All inserts and access codes intact and valid
  • Indistinguishable from a brand-new retail copy

Like New

Looks essentially new. The cover is intact with no nicks or tears. The spine shows no signs of creasing. Pages are clean and free of notes, marks, or folds.

The book may have a remainder mark on the outside page edges — a small dot, line, or stamp publishers use to identify overstock. We'll note this in the listing when applicable.

What you'll receive
  • Pristine cover and spine, no creasing
  • Clean pages with no writing or highlighting
  • Possible remainder mark on the page edges

Very Good

Pages and cover are intact and unmarked. The spine is undamaged. You may notice very minor cosmetic wear — a small corner bump, a slight scuff, a tiny dent — but nothing that affects readability or first impressions.

What you'll receive
  • Intact, undamaged spine
  • Clean, unmarked pages
  • Light cosmetic wear at most

Good

All pages and the cover are intact. The spine may show wear or creasing. Pages may include limited notes or highlighting. May include a "from the library of" label or similar marking.

A solid reading copy with visible signs of being a real-world book.

What you'll receive
  • Complete and fully readable
  • Visible wear on spine or cover
  • Possible light notes, highlighting, or labels

Acceptable

All pages and the cover are intact. Pages may include notes or highlighting, but the text is never obscured or unreadable. Expect more pronounced wear — warping, scuffs, dents, or visible tears that don't affect the content.

Honest, well-loved condition. Everything you need is here; it just won't win any beauty contests.

What you'll receive
  • All content present and readable
  • Significant cosmetic wear is possible

Unacceptable

Books we'll never ship to you. This includes books with missing pages, water damage that obscures the text, severe printing errors, uncorrected proofs and advance reading copies, and workbooks that have been written in.

These books can't serve a reader, so they go directly to sustainable paper recycling.

Things you might be wondering

What's a "remainder mark"?

Publishers often mark overstock copies with a small dot, line, or stamp on the outside page edges. It's how the book trade identifies books that didn't sell at full retail. The mark doesn't affect the book's content or readability — it's purely cosmetic.

Are access codes and supplementary materials included?

For New copies, yes — codes are valid and all inserts are present. For other conditions, codes may be expired or already redeemed, and inserts (CDs, posters, etc.) may be missing. If a specific code or insert is important to you, please reach out before ordering.

Why are some books so heavily discounted?

Hurt books move through the supply chain differently than new retail stock. We buy them at a reduced cost directly from publishers and pass the savings along. It has nothing to do with the quality of the writing — just the journey the book took to get to our warehouse.

What happens to books that don't sell?

It depends on the book. Many of the medical and academic textbooks we carry are excellent copies that have simply aged out of US college curriculums — a generation out of print here, but still highly valuable as teaching material elsewhere in the world. Quality books like these go to donation partners such as Books for Africa, where they continue serving students.

Books that are genuinely unusable — damaged beyond reading, missing pages, written-in workbooks — go to sustainable paper recycling. Nothing we handle ends up in a landfill.

What if I'm not happy with the condition I receive?

Get in touch. We work hard to grade accurately, but we're human and books are physical objects — sometimes we miss something. If a book arrives in worse shape than its listed condition, we'll make it right.